Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to Vball ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Vball (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use the App's features and services
• Contact us for support
• Participate in surveys or promotions
• Subscribe to our newsletter

This information may include:

• Name and contact information (email address, phone number)
• Profile information (age, gender, fitness level, position)
• Workout data and progress metrics
• Device information and identifiers
• Location data (if you enable location services)

2.2 Automatically Collected Information

When you use our App, we may automatically collect certain information about your device and usage patterns, including:

• Device type, operating system, and version
• App usage statistics and performance data
• IP address and general location information
• Crash reports and error logs
• Time and date of App usage

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining the App's functionality
• Personalizing your workout experience
• Tracking your fitness progress and achievements
• Sending you updates, notifications, and promotional materials
• Improving our App and developing new features
• Providing customer support and responding to inquiries
• Ensuring the security and integrity of our services
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our App and providing services to you.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Safety and Security: We may disclose information to protect the rights, property, or safety of our users or others.

5. Third-Party Analytics and Advertising

5.1 AppsFlyer

We use AppsFlyer for mobile attribution and analytics. AppsFlyer may collect and process certain information about your device and app usage. For more information about AppsFlyer's privacy practices, please visit their privacy policy at: https://www.appsflyer.com/privacy-policy/

5.2 AppMetrica (Yandex)

We use Yandex AppMetrica for app analytics and crash reporting. AppMetrica may collect technical information about your device and app usage patterns. For more information about AppMetrica's privacy practices, please visit their privacy policy at: https://yandex.com/legal/confidential/

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct or update your information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy in the App and updating the "Last updated" date. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.

12. Third-Party Disclaimer

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: